Welcome to Our New Patient Portal

Simple. Secure. Accessible.

Manage your care anytime, anywhere.

Login to the Portal
athenahealth portal

What You Can Do in the Patient Portal

Our new patient portal makes it easier to stay connected with your care team and your health information:

  • Request or manage appointments
  • Send secure messages to your care team
  • View test results and visit summaries
  • Update insurance and personal information
  • Access your information on desktop or mobile

Thank you for choosing Graves Gilbert as your preferred provider. You can typically expect a return message within 1–3 business days.

If your concern is urgent and requires attention before the end of the current business day, please contact the clinic directly, as your care is important to us.

For medical emergencies, call 911 or go to the nearest emergency room.

To Enroll

Speak with registration staff at any clinic location.

Get Started in 3 Easy Steps

  1. Create Your Account
    • Click “Create an Account” on the Patient Portal
    • Choose whether you are the patient or a caregiver
    • Verify your identity and set a secure password
  2. Secure Your Account
    • Set up multi-factor authentication
    • Complete your profile if you are a new patient
  3. Sign In and Go
    • Log in on the web or download the athenaPatient app
    • Start managing your care right away Already Registered?

If you already have an athenahealth Portal Account?

If you already have an athenahealth Portal Account, you can sign in using your existing email address and password.

Prefer Using Your Phone?

Download the athenaPatient app:

  • Available in the Apple App Store and Google Play Store
  • Use the same email and password you created for the portal
  • Secure access to your health information on the go

Need Help?

If you have questions or need assistance registering or logging in, please contact Medical Records for support at 1-270-780-0555.  Our staff is happy to help.

NOTICE

Clinic records before May 5, 2026, are accessible via the Follow My Health Portal. For support, contact 1-888-670-9775

Frequently Asked Questions

What is the athenahealth Patient Portal?

The athenahealth Patient Portal is a secure online system that lets you view your health information, communicate with your care team, manage appointments, view test results, pay bills, and more, all in one place.

How do I log in to my patient portal?

You log in to the Patient Portal website using your email and password.

I forgot my password – how do I reset it?

On the patient portal login page, click Forgot Password and enter your email.  You’ll get instructions by email to reset it.  Contact Medical Records for support at 270-780-0555.

Can I access family members’ health information?

Yes – if you are authorized (for example, a parent or caregiver), the clinic must set up linked access so you can view another person’s portal information.  This must be done with permission.

Can I still access clinic records in the Follow My Health Portal?

Yes – records prior to May 5, 2026 are still accessible via Follow My Health.

Click here to access your medical records in the Follow My Health patient portal (records prior to May 5, 2026).