Graves Gilbert Clinic is proud to announce their selection as a “Superior Performing Practice” by the Medical Group Management Association (MGMA). For the first time, Graves Gilbert Clinic is recognized for their achievements in ALL 4 of their selection criteria. With more than 2,500 groups annually completing the survey only 10 groups were recognized in all 4 categories, which is less than 1% of those completing the survey.
Chris Thorn, Graves Gilbert CEO, said he was proud of the award and attributed the prestigious recognition to the high quality care provided by GGC and its qualified staff.
“I would like to thank everyone for their efforts and contributions toward making GGC the premier place for care,” Thorn said. “This is a high honor and a direct reflection to our team of physicians.”
MGMA announced that medical practices found to be above average in its annual performance survey excelled in four distinct management categories.
“Looking closely at medical practices that comprise the ‘better-performers’ group, you notice a pattern,” said Susan Turney, MD, MGMA-ACMPE president and CEO in a statement. “It is important for physicians and staff to communicate well and focus on the needs of their patients. Being a successful medical practice is a process of having the right people with the right training doing the right things at the right time.”
The MGMA noted that it … discovered common traits among the better performing practices.
Among other findings, the report noted these practices reported less bad debt due to fee-for-service activity per full-time employee… and better performers reported less than 10 percent of their accounts receivables were more than 120 days past due… The report also showed most of the better performers collected between 90 percent and 100 percent of patient co-payments at the time of service.
Among other productivity findings MGMA reported these groups had higher levels of support staff costs per full-time employee physicians and also found that a high number of practices in this group conducted regular surveys to gauge patient satisfaction. More than 60 percent used these surveys to evaluate and improve practice operations, and more than 55 percent educated physicians and staff about behavior based on survey results.